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    Speakers for this Roundtable:
    • Kelly Beardmore, Chief Technical and Security Officer, Tenzing
    • Gus Harsfai, President and CEO, Ceryx Inc.
    • Charles Cyna, President and CEO, ThinkITSM Inc.
    • Jack Milunsky, Chief Operating Officer, Brightspark3  
    • Rob Kent, Partner Account Manager, Software & Services Partner Channel, Microsoft Canada 
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For many ISVs, SaaS is a new way of doing business. There is no executive handbook on how to best balance the risks and rewards of creating and delivering business or information services online.

The best approach is to learn from the successes and mistakes of others who have beaten down the path before you. Whether you are investigating the potential of the SaaS model, looking for a path to SaaS friendly venture capital, or want advice on some of the operational pitfalls to avoid, this webinar will be enlightening.

This format of this webinar is open round table, featuring the veteran SaaS CEO from Ceryx Inc. as well as newcomer, ThinkITSM Corporation. You will also hear from SaaS vendors such as Microsoft and Tenzing and have a chance to network and learn from peers who face the same challenges and opportunities.

TOPICS INCLUDE:     

Business Challenges

  • Finance: Venture capital and managing for upfront costs
  • Software licensing
  • Crafting Service Level Agreements for SaaS
  • Achieving and maintaining customer satisfaction

Technical Challenges

  • Scaling and Optimizing
  • Security and Compliance
  • Billing: the decision to build, buy or lease
  • Development Cycles
  • Disaster Recovery

 

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