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New Medici App Has Big Implications for Future of Doctor-Patient Relationship


The app – which allows patients to communicate with their family doctor, dentist, therapist, and even their veterinarian – is now available across the US.

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April 26, 2017 | by Sarah Hand, M.Sc.

A new healthcare messaging app, Medici, promises to connect patients with all of their doctors through a single platform. The app – which allows patients to communicate with their family doctor, dentist, therapist, and even their veterinarian – is now available across the US.

The HIPAA-compliant messaging app can help patients receive faster responses regarding their health concerns, which may or may not actually require a visit to their physician’s office. According to the makers of Medici, the app will also allow doctors to more effectively compete with telemedicine companies who are rapidly filling roles that most physicians don’t have the time to fill at the moment.

“The current healthcare model in the U.S. is fragmented and frustrating for both patients and their medical providers,” said Clinton Phillips, founder and CEO of Medici. “Medici focuses on reinventing the doctor-patient relationship and reforming how healthcare is practiced and delivered by offering patients and medical professionals a more streamlined and compliant system of communication and record-keeping.”

Medici offers a whole host of benefits for both the patient and healthcare provider. Patients are able to avoid the waiting room by getting their questions answered on a virtual platform. In addition, they can receive prescription refills without going through administrative staff.

For physicians, the benefits of Medici revolve around the time-saving functions of the app. Medical professionals can respond to patient messages on their own time, and effectively get paid on a per-consult basis through a secure platform. The company also suggests that this approach to healthcare could decrease the number of patients that visit urgent care centers, therefore helping clinics to retain their patients and provide them with a higher level of service.

“Medici recognizes the importance of the doctor-patient relationship, which is diminishing due to unnecessary burdens placed on medical providers today,” said Dr. Thomas J. Kim, chief medical officer at medical services company, Med2You. “Medici offers providers a unique opportunity to care for their patients on their own terms without the effort, cost and time of conventional service options.”

The free app is available in both the App Store and Google Play. Patients may invite their medical providers to use the app, or some early-adopting practices may present the option of Medici to their patients.

While the app has only just been launched in the US, Phillips and his team are already looking to the future. They hope that success in the States could allow them to eventually expand into other markets, in an effort to provide communication benefits for both doctors and patients.

Keywords:  Healthcare App, Doctor-Patient Relationship, Telemedicine


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